TAKE YOUR FUND ADMINISTRATION TO

NEW HEIGHTS

ON-BOARD WITH SPECIALISTS

WHO KNOW THE ROUTE

Some fund administrators take shortcuts, by outsourcing core services to low-cost centers. We stay close to where our clients need us most.

We’ve invested in the U.S. and leading European fund domiciles because it’s where our clients’ funds, investors and regulators are. We’ve built our operations around proximity, precision, and performance – not compromise.

Q&A with our Head of Markets U.S.

Scott Kraemer

Head of Markets U.S.

In our in-flight interview, we caught up with Scott Kraemer, Aztec’s Head of Markets U.S. to discuss the value of local expertise, the advantage of specialist teams, and how our approach helps clients reach their destination with confidence.

Q: What sets your operations apart from other fund administrators?

In a word: specialization. We’ve developed dedicated client teams, each focusing on the specific nuances of their specific private asset class. Add to that our deep understanding of the U.S. market, and you get a team that doesn’t just process – we partner. Globally, we support over 360 clients, and our focus on long-term relationships means 80% of our new business comes from existing clients – a clear sign we’re delivering real value and earning long-term trust.

Q: Why is local, specialist knowledge so critical for fund managers today?

The U.S. regulatory environment is sophisticated, and rightly so. Fund managers can’t afford a one-size-fits-all approach – they need administrators who know what’s around the corner. Our teams are embedded in the local ecosystem. They’re proactively monitoring the changing environment to determine what the impacts are to private markets clients. Whether it’s regarding waterfall modelling, NAV validation for real assets, or credit fund structuring – we’ve got people on the ground who understand the intricacies.

Q: How are you attracting and retaining the right people?

We create the right environment for our people to thrive in. We’ve built a culture that supports professional growth, rewards collaboration, and empowers people to stay and succeed. That approach is working with our market-leading staff retention rate of over 85%. We offer structured development programs, and ongoing training and skill-building, ensuring our teams stay ahead in a rapidly evolving market.

It’s this investment in people that fuels the consistent, high-quality service our clients rely on, as evidenced through our industry leading net promotor score (NPS) of 48+.